Technical Support Engineer

Location NO-Kongsberg
City/Town
Kongsberg
Category
Engineering - Technical Support
Position Level
Individual Contributor

Position Overview/Summary

Perform Condition Monitoring and Technical support to Customers according to contract requirements and to D-R FSR’s during commissioning or other field service activities. Be able to understand Customers requirements, and propose added value solutions to our Customers.

Position Qualifications (Required and Preferred)

  • Engineering College degree.

  • Relevant experience minimum 3 years.

  • Good Norwegian and English skills, both written and oral.

  • Be able to work independently and structured in a hectic environment

  •  

    Communicate efficiently, both to Customers and internally.
  • Ability to think and act independently.
  • Have application knowledge and be able to do work in this special field.
  • Be a problem solver, both in new projects and in the field.
  • Be able to understand and follow plans and document lists.
  • Capable to travel offshore for problem solving and field support.

Position Responsibilities and Duties

  • Condition Monitoring and recommendations according to LTP’s.
  • Write monthly reports.
  • Technical support to Customers and D-R FSR
  • Document solutions through drawings, specifications or reports.
  • Stay updated on relevant data tools required in the daily job.
  • Give advice and technical assistance when needed to other departments.
  • Participate in technical meetings with customers and sub suppliers.
  • Assist in technical sales and sales support, reading and understanding technical specifications.
  • Initiate and work out cost analysis and cost reduction actions.
  • Be part of the 24/7 rotation when necessary.

Dresser-Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Dresser-Rand is an equal opportunity employer.

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